Scammers call thousands of people every day, claiming to reimburse bank fees that were withdrawn recently from the recipient’s account. They pose themselves as “reclaim experts” working for banks and say they are dedicated to loyal customers.

However, before calling, the scammers have somehow got info about the victims, knowing what banks they are dealing with and some other little info that might get the victim’s trust.

Easy to figure, callers are asking the recipients for more personal information, many times getting access to their bank account within minutes.

How to avoid: there is no such thing as a “reclaim expert” calling to offer help. You should know what your bank charges are- you agreed to them in the first place.