FlyingRoses

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Substitution Policy
For seasonal items or in case of same-day delivery, we reserve the right to make product substitutions where necessary. In all cases, the product used will always be of same or greater value and very similar to the original.

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We have been bringing smiles to the Middle East and connecting loved ones since 1997. No wonder that FlyingRoses network has led the industry in providing a 7-days per week freshness guarantee over each and every order.

Here's why:

FlyingRoses started with a single website in Lebanon, delivering the freshest and most beautiful bouquets therefore shortening the distances between Lebanese expats and their loved ones back home. 17 years later, we serve tens of thousands of repeated customers with still the same quality and promptness covering most of the Levant and Gulf countries.

Each website of the FlyingRoses network delivers to one specific destination or country because, unlike other online florists, we do not deal with intermediary suppliers and other online third parties; we go directly to the main source of flowers and gifts to provide our customers with the best prices while maintaining full control over quality.

FlyingRoses partners and designers have one objective: to make you come back. That's why we have a high recurrence of satisfied customers.

On general demand we are launching FlyingRoses free mobile App for all devices. Now you can order flowers on the go through our intuitive screens and fast checkout process. Enjoy your ultimate shopping experience.

Thank you for getting in touch. We will reply to you as soon as we can.

Our privacy statement provides information about the personal information that FlyingRoses collects, and the ways in which FlyingRoses uses that personal information.

Personal Information Collection
FlyingRoses may collect and use personal information that you provide when ordering with us online or over the phone. Such information includes your full name, address, email and contact number. We also save your recipient's information to speed-up future purchases that you may undertake.

Using Personal Information
FlyingRoses may use your personal information to:
- personalize the use of our mobile App;
- enable your access to and use of the App and website services;
- send to you or to your recipient products that you purchase;
- supply to you services that you purchase;
- send to you statements and invoices;
- collect payments from you; and
- send you marketing communications.

Where FlyingRoses discloses your recipients' information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question (for example local florists) will be obligated to use that personal information in accordance with the terms of this privacy statement. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, FlyingRoses may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your Data
FlyingRoses will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. FlyingRoses will store all the personal information you provide on its highly protected hosted servers. Payment information relating to electronic transactions entered into via this website will be protected by encryption technology and will never be saved.

In addition, information that you submit for publication on the website like comments and testimonials, will be published on the Internet and may be available around the world.

Updating this Statement
FlyingRoses may update this privacy policy by posting a new version on this website without prior notice. We strongly advise you to check this page occasionally to ensure you are familiar with any changes.

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